We aim to dispatch all orders the same working day (Monday - Friday) that are placed before 1pm or the next day working day if placed after 1pm. During busy times, dispatch may take an extra day and you will be informed accordingly. All items are sent tracked with Royal Mail.
All orders, including both FREE delivery and paid options, are processed in the order that they were received in. If you have any questions or can't find the information you need, feel free to reach out to us via email at hello@woolsdirect.co.uk or give us a call on 02392 96 56 67.
UK Postal Services
We now offer two rates of shipping in the United Kingdom and Northern Ireland.
Royal Mail Tracked 48hr: £2.95 (2-4 business days)
Royal Mail Tracked 24hr: £3.95 (1-2 business days)
Orders over £30: FREE sent via Royal Mail Tracked 48hr
UK Shipping Times
Orders using Royal Mail Tracked 48hr usually arrive in 2-4 days business days.
Orders using Royal Mail Tracked 24hr usually arrive in 1-2 business days.
We do not use any other shipping couriers at this time.
Please note: Royal Mail Tracked 24/48 is not guaranteed. It is a delivery aim and most orders arrive within a couple of days. Please allow up to 10 working days for delivery, as this is a timeframe set by Royal Mail. Rest assured, these orders can be sent to all UK postcodes, including Northern Ireland. For large, heavy, or high-value orders, we may upgrade delivery to an insured next-working-day courier service at no extra cost.
